Privacy Policy

Introduction
Shoppers Spot ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). We may update this policy from time to time, and we encourage you to check this page periodically to ensure you are happy with any changes.

1. Collection of Personal Information
We may collect the following types of personal information when you use our website or services:

• Name and job title
• Contact information (email address, phone number, address)
• Demographic information (postcode, preferences, interests)
• Payment and billing details
• Information relevant to customer surveys, offers, and promotions
• Website usage data, including cookies and IP addresses

2. How We Collect Your Information
We collect personal information when you:

• Register an account on our website
• Place an order or make a purchase
• Subscribe to newsletters or promotional communications
• Contact our support team for inquiries or assistance
• Interact with our website, including via cookies
• Participate in surveys, contests, or promotions

3. Use of Your Personal Information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• Processing and fulfilling orders
• Improving our products, services, and customer experience
• Periodically sending promotional emails about new products, special offers, or other information we think you may find interesting
• Contacting you for market research purposes via email, phone, or mail
• Customizing the website according to your interests
• Ensuring website security and preventing fraud

4. Disclosure of Your Personal Information
We do not sell, rent, or trade your personal information. However, we may disclose your details to:

• Third-party service providers (such as payment processors, delivery companies, and IT service providers) for business operations
• Legal authorities if required by law, court orders, or government regulations
• Business partners if you have consented to receiving third-party promotions
• In the event of a business sale or merger, where necessary for operational continuity

5. Security of Your Information
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online, including:

• Secure encryption and data storage measures
• Restricted access to personal information
• Regular security assessments and updates

6. Cookies and Website Analytics
A cookie is a small file placed on your computer’s hard drive to analyze web traffic and personalize your experience. We use cookies to:

• Identify which pages are being used
• Analyze website traffic and improve our website based on user needs
• Monitor which pages you find useful and which you do not
• Deliver targeted advertising You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer. This may prevent you from taking full advantage of the website.

7. Links to Other Websites
Our website may contain links to other websites of interest. However, once you leave our site, we do not have control over those websites. We cannot be responsible for the protection and privacy of any information you provide while visiting such sites. We encourage you to review their privacy policies before providing any personal information.

8. Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the option to opt out of direct marketing
• If you have previously agreed to us using your personal information for direct marketing, you can change your preferences at any time by contacting us
• Request access to the personal information we hold about you
• Correct or update any inaccurate information
• Request deletion of your data, subject to legal obligations We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

10. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:

Shoppers Spot
Email: info@shoppersspot.com.au
Website: https://shoppersspot.com.au/